Shipping policy

Shipping
Shipping/freight costs are calculated during checkout and vary depending upon the weight, size, and complexity of the item.

We can arrange shipping to countries within Europe and the UK. Please contact us via e-mail for a quote. Please note that overseas customers may incur import duties and taxes, which are the responsibility of the buyer. For countries outside of EU, we work with ExWorks (EXW) terms. Please contact us for more information at info@gitte.fi

Estimated Delivery Times

Finland: 3–5 working days from the date of payment

EU countries: Approximately 10–14 working days, depending on the destination
Please note: These estimates do not apply to special/custom orders.

Damages and issues
In the unlikely event that your item is damaged during transit, please photograph the damage along with the packaging, and email us within 48 hours. Please inspect your order thoroughly upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.